Crisis Intervention and De-Escalation
Crisis de-escalation entails employing techniques and strategies to effectively manage and mitigate the intensity of a crisis situation. This involves communicating thoughtfully with individuals who may be experiencing heightened emotions, stress, or aggression, to prevent the situation from escalating. The main objective of crisis de-escalation is to prioritize the safety of all parties involved and foster a calm and supportive atmosphere.
Crisis De-escalation Training in Illinois
These are just a few examples of crisis de-escalation training options available in Illinois. It’s important to research and choose a training program that best fits the specific needs and requirements of the individuals or organizations seeking crisis de-escalation training.
In Illinois, crisis de-escalation training is provided to law enforcement officers, security professionals, nurses, and staff in specialized mental health rehabilitation facilities. Here are some key points about crisis de-escalation training in Illinois.

The Illinois Law Enforcement Training and Standards Board (ILETSB) provides state-certified Crisis Intervention Team (CIT) training to law enforcement officers throughout Illinois. This specialized, one-week, 40-hour program offers intensive training on assisting individuals in the
community who have a mental illness or other behavioral disability.

Extrity Services is a company that offers crisis de-escalation and verbal de-escalation training in Illinois. They provide licensed, trained, and insured security professionals with ongoing certification in crisis de-escalation techniques. Their training programs focus on reinforcing crisis management
techniques and teaching advanced security methods.

The Crisis Prevention Institute (CPI) is a leading provider of trauma-informed de-escalation training for educators and support staff. They offer scalable and customizable training solutions to ensure that all staff receive the appropriate de-escalation skills and techniques based on their role and risk level. CPI’s training programs have been shown to decrease challenging behavior, improve academic success, and increase staff retention. Training in Specialized Mental Health Rehabilitation Facilities: Crisis Prevention Institute (CPI) offers training programs for staff in specialized mental health rehabilitation facilities in Illinois. Their training focuses on prevention and de-escalation techniques, alternatives to restraint, and evaluating the risk of harm.

Shield and Star Training Inc. is a training organization in Illinois that offers crisis management and de-escalation training. They provide specialized training for law enforcement officers, including Crisis Intervention Team (CIT) courses. The president and primary trainer, Brian, has extensive experience in teaching crisis intervention and de-escalation techniques.

The Illinois State Board of Education updated their guidelines, prompting schools like Braun Educational Center to seek new training programs that could help staff support student success and well-being through proactive de-escalation. CPI training was implemented at Braun Educational
Center, with all staff receiving training at the beginning of every school year and monthly refreshers to ensure that de-escalation skills are consistently practiced.

De-escalation Training for Healthcare Workers: The Crisis Consultant Group offers a Crisis Prevention and Intervention Training course that includes lessons on verbal de-escalation, conflict resolution, effective communication, self-regulation, and self-awareness. This course is recommended for healthcare workers.

Training in Specialized Mental Health Rehabilitation Facilities: Crisis Prevention Institute (CPI) offers training programs for staff in specialized mental health rehabilitation facilities in Illinois. Their training focuses on prevention and de-escalation techniques, alternatives to restraint, and evaluating the risk of harm.
These are just a few examples of crisis de-escalation training options available in Illinois. It’s important to research and choose a training program that best fits the specific needs and requirements of the individuals or organizations seeking training.
Suggestions of questions you may want to ask regarding trainings:
- Are there online options for this training?
- What organizations offer crisis de-escalation training?
- Are there specific locations offering training?
- Ask a follow-up…
